Help Lines

Nurse Advice Line

811 Helpline responders are registered nurses who can also assist you with concerns related to mental wellness and addictions recovery. The nurses are trained in a variety of areas, including stress management, suicidal thoughts, abuse, sexual assault, depression, anxiety, grief, loss, and substance use. Call 811 or 1-844-259-1793. Our services are available in English and French, with translation services provided for all official languages of the NWT. Your comfort is important, which is why this service remains 100% free and confidential.

Residents can call the help line at 811 (1-844-259-1793)


Kids Help Phone

Kids Help Phone is Canada’s only national 24-hour, bilingual and anonymous phone counselling, online counselling and referral service for children and youth.

Their service is completely anonymous and confidential. You don’t even have to tell them your name.  You can connect to them by phone, mobile app or by chat, whenever and however you want.

1-800-688-6868 or Text “CONNECT” to 686868.

Canadian Association for Suicide Prevention

This site provides links to services in your community or province/territory that you can contact for support and counselling.  Click here to find a support service near you:  We offer a wide range of articles, tools and resources on our site to help young people through challenges or experiences they might face.  We also have professional counselling support and a variety of resources to help youth in any moment of need.

Hope for Wellness Help Line

The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada.  It is available 24 hours a day, 7 days a week to offer counselling and crisis intervention.  Call the toll-free Help Line at  or connect to the online chat at  Services are available in Cree, Ojibway, Inuktitut, French and English.


Trans Lifeline

Trans Lifeline is a national trans-led organization dedicated to improving the quality of trans lives by responding to the critical needs of the trans community with direct service, material support, advocacy, and education. Their vision is to fight the epidemic of trans suicide and improve overall life-outcomes of trans people by facilitating justice-oriented, collective community aid. To learn more, visit


LGBT Youth Line

Youth Line offers confidential and non-judgmental peer support through telephone, text and chat services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.  For more information, visit

Phone Numbers:


Toll Free: 1-888-687-9688

Canadian Centre for Child Protection

The Canadian Centre for Child Protection is a national charity dedicated to the personal safety of children. Their goal is to reduce the sexual abuse and exploitation of children, assist in the location of missing children, and prevent child victimization.  To obtain support for families or guidance around how to proceed if you suspect abuse, visit

To report images of online child exploitation, visit CyberTip at

National Eating Disorder Information Centre (NEDIC)

NEDIC is a Canadian non-profit providing resources on eating disorders & weight preoccupation.  Eating Disorders thrive in secrecy, but it can be hard to start the conversation. Whether you have an eating disorder yourself, or are affected by someone else’s, NEDIC can help you find the words to reach out. Their helpline can be reached at 1-866-633-4220 outside of the GTA, or at 416-340-4156, Monday to Friday from 9am to 9pm EST. Trained support workers can offer information, referrals to professionals across Canada, resources, and hope.

The Canadian Sport Helpline

The Canadian Sport Helpline is a resource created by Sport Canada to combat harassment, abuse and discrimination in sport to help keep athletes and youth safe and free to enjoy physical activity to the fullest. 

Below is a link to the website specifically created by Sport Canada to tackle this issue. It houses information, resources, promotional material and more.

There is also a helpline: 1-888-83-SPORT (77678) 

which provides a professional listening service that any level of athlete, coach, or volunteer can call and receive support from as well an email address and links to further help if needed. You do not have to be an athlete to call the service and they are happy to help anyone looking for support and assistance on matters related to harassment, abuse and discrimination.